General Policy
Our return policy is valid for 30 days from the date you receive your order. After this period, refunds or exchanges cannot be processed.

To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging.

Return Process
To ensure a smooth return or refund process, customers must respond promptly to our customer service team within the 30-day window. Delayed responses or failure to provide the necessary information may result in the return being denied if the timeframe expires.

For the return address and further details, please contact us at support@actiontitan13.com.

Refund Process
Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If approved, your refund will be processed, and the amount will be credited to your original payment method within a few business days.

Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:

1. Check your bank account again.
   
2. Contact your credit card company, as processing times may vary.
   
3. Reach out to your bank, as some institutions take additional time to process refunds.

If you have completed these steps and still haven’t received your refund, please contact us at support@actiontitan13.com.